review guidelines and points policy

to maintain the quality and fairness of our review system, the following guidelines apply:

eligible reviews

• reviews must be based on your direct experience with the product itself.

• both positive and negative feedback is accepted, provided it is relevant and constructive.

• reviews must be original and written by the verified purchaser.

ineligible reviews

• reviews that are repetitive, irrelevant, spam, or copied from other sources may be removed.

• reviews that address issues unrelated to the product (such as shipping delays, transit damages, or customer service experiences) may be removed.

• reviews containing offensive language, misinformation, or violating our community standards will be removed.

points eligibility

• points are awarded for eligible reviews submitted by verified purchasers.

• if a review is found to be ineligible, points may be deducted without prior notice.

• repeat violations may result in the suspension of point-earning eligibility for future reviews.

moderation

• all reviews are subject to moderation.

• reviews related to issues that have been resolved through customer support may be unpublished to avoid duplication or confusion.

• we reserve the right to remove reviews that do not comply with these guidelines to protect the integrity of the review system.

thank you for your understanding and cooperation.